Client Rights & Responsibilities
Effective Date: 23 August 2026
Investax India believes that a strong advisory relationship depends on clear communication, informed decision-making and shared responsibilities. The following provides a general overview and does not replace the specific agreement or disclosures applicable to an individual client.
Client Rights
- To receive clear information about the nature and scope of agreed services.
- To receive information about applicable fees and material service terms before entering into the relevant engagement.
- To understand material investment risks before making an investment decision.
- To receive appropriate communication regarding the advisory process and relevant reviews, subject to the agreed service scope.
- To raise questions or grievances and have them considered through the applicable process.
- To receive and review documents and disclosures applicable to the advisory relationship.
Client Responsibilities
- Provide complete, accurate and current information required for advice and risk assessment.
- Inform Investax India of material changes in income, assets, liabilities, objectives, investment horizon or risk tolerance.
- Review recommendations and relevant product documents before making investment decisions.
- Understand that market-linked investments can result in loss.
- Pay agreed fees and charges within the applicable payment terms.
- Protect passwords, OTPs, portal credentials and other confidential access information.
- Promptly notify Investax India if information used for the advisory relationship is incorrect or has materially changed.
Risk and No-Assurance Principle
Investment advice does not remove market risk and no investment outcome is guaranteed. Historical performance should not be treated as a promise of future returns.
Communication and Records
Clients should retain relevant recommendations, statements, transaction records and communications. Where implementation is carried out through another intermediary or platform, clients should also review that intermediary’s terms, disclosures and transaction records.
Questions and Grievances
For questions or concerns, contact info@investaxindia.com. Where applicable, regulatory grievance mechanisms may also be available.